What’s new with Global Citizen Festival this year?
There are four main changes to Global Citizen Festival this year:
1. Loyalty Program
Meet our new Global Citizen Loyalty program with brand new Global Citizen Loyalty levels! Your Global Citizen Loyalty level is determined by how many active days you log over the past 30 days. Every day you take action on the app counts as an active day. As you level up in Global Citizen Loyalty, you unlock more benefits and more chances to enter to win tickets for Global Citizen Festival. Here's what each level includes:
- Supporter (2 Active Days) — Access to the Rewards in the Points Shop with one entry to win tickets to Global Citizen Festival
- Explorer (5 Active Days) — Up to 5 entries for Global Citizen Festival
- Champion (10 Active Days) — Unlimited entries for Global Citizen Festival and access to premium rewards, plus more benefits
- Legend (20 Active Days) — Unlimited rewards entries for Global Citizen Festival, with your first entry counting as two to increase your chances of winning as well as access to premium rewards, additional benefits and the most bonus points than for any other level.
While you may not be able to hit unlimited entries initially, keep taking action so you can hit Champion or Legend level by the next draw to enter an unlimited amount of times – increasing your chances to win. Use Boosts in the Global Citizen App to log extra active days, reaching your next level even faster.
Check out our full Loyalty FAQs if you have more questions about the program!
2. App: Journey and Sprints
You may have noticed a shift from individual actions on our app to Journeys and Sprints on our app. Journeys and Sprints are our way of taking action, designed to help you grow the knowledge and understanding to make the actions you take effective as possible. To earn points, you will need to complete Journeys and Sprints. Here’s how this all works:
- First, become a Global Citizen by downloading the Global Citizen app or by visiting our website and registering to be a Global Citizen.
- Once you join Global Citizen, you can begin taking action on our app by completing Journeys and Sprints.
- You can find Journeys and Sprints in the Global Citizen App under the ‘Discover Tab’ and clicking either on the 'Journeys’ or 'Sprints' button. Here, you can choose which Journey or Sprint you’d like to start next.
- You’ll then complete each Journey or Sprint by taking steps such as signing petitions, reading articles, sharing messages on social media, writing letters to politicians, volunteering in your community, and much more.
- With every Journey or Sprint you complete, you’ll earn points that you can redeem for a chance to win rewards in the Global Citizen Points Shop, including Global Festival Tickets.
3. Instant Win: Donation Tickets
We’re so excited to introduce a new way for Global Citizens to get GA tickets to Global Citizen Festival this year, Instant Win: Donation Tickets! Here’s how this process works:
- Complete Journeys and Sprints on Global Citizen’s platform to earn points
- Use 300 of your points to claim a code INSTANTLY, while supplies last.
- Redeem your code on Ticketmaster and make a $25 charitable donation (per ticket, plus fees) to instantly secure your Festival ticket. You can select one or two tickets during this step.
- Your Tickets will be directly sent in your Ticketmaster account.
All donations will give back to New York City. Funds raised will go to City Parks Foundation to support their free programming and community engagement initiatives in parks across all five boroughs, as well as to organizations helping those experiencing homelessness across the city.
Please note: tickets available through this option are limited. If you weren’t one of the first people to receive a code from us starting on August 13, we will have more Instant Win: Donation Tickets available on August 25, September 8, and September 15. Stay tuned for more information!
You can only claim one pair of tickets per time period.
4. Digital Ticketing
This year, tickets will be digital and found in your Ticketmaster account. Digital ticketing will ensure faster entry into the park, safer and more secure tickets, and easier ticket transfer to friends and family.
When you receive your tickets, please save them to your phone’s wallet before you head to the park, as there is no Wi-Fi available at the park. Learn how to add to your phone's digital wallet here.
Please do not print your tickets, as the barcode is dynamic and you will not be able to enter with a printed ticket.