2026 GLOBAL CITIZEN FESTIVAL TICKET ACCESS INSTANT REWARD
TERMS & CONDITIONS
TICKET ACCESS INSTANT REWARDS IS STRICTLY LIMITED TO AN EXCLUSIVE PURCHASE RIGHT, GRANTING THE VERIFIED REDEEMER ELIGIBILITY TO PURCHASE FESTIVAL TICKETS THROUGH THE DESIGNATED TICKETING PLATFORM. TO EXECUTE THIS PURCHASE RIGHT AND SECURE FESTIVAL TICKET(S), THE VERIFIED REDEEMER MUST REMIT A MANDATORY CHARITABLE CONTRIBUTION OF USD $25.00 PER TICKET, IN ADDITION TO ALL APPLICABLE THIRD-PARTY TICKETING PLATFORM FEES. TICKET ACCESS INSTANT REWARDS DOES NOT CONSTITUTE ENTITLEMENT TO COMPLIMENTARY FESTIVAL ADMISSION.
REDEEMING A TICKET ACCESS INSTANT REWARD DOES NOT INCLUDE FREE FESTIVAL TICKETS. THE TICKET ACCESS INSTANT REWARD IS THE RIGHT TO ACCESS A LIMITED TICKET OFFER THROUGH THE DESIGNATED TICKETING PLATFORM. TO EXERCISE THAT RIGHT AND OBTAIN FESTIVAL TICKET(S), A VERIFIED REDEEMER MUST MAKE THE DISCLOSED CHARITABLE PAYMENT OF $25 PER TICKET, PLUS APPLICABLE TICKETING PLATFORM FEES.
PARTICIPATION LIMITED TO RESIDENTS OF THE 50 UNITED STATES AND THE DISTRICT OF COLUMBIA. VOID WHERE RESTRICTED OR PROHIBITED BY LAW.
THIS TICKET ACCESS INSTANT REWARD AND ANY ADVERTISEMENT RELATING THERETO IS INTENDED FOR PARTICIPATION ONLY BY RESIDENTS OF THE 50 UNITED STATES & THE DISTRICT OF COLUMBIA AND SHALL BE CONSTRUED ACCORDING TO AND GOVERNED EXCLUSIVELY BY UNITED STATES LAW. DO NOT PARTICIPATE IN THIS GIVEAWAY IF YOU DO NOT FALL WITHIN THE ELIGIBILITY REQUIREMENTS SET FORTH BELOW.
- Eligibility:
This 2026 Global Citizen Festival New York Ticket Access Instant Reward (the “Promotion”) is open only to legal residents of the 50 United States or the District of the Columbia, who are at least 18 years of age, and Global Citizen rewards members at time of redemption. Employees of Global Poverty Project, its affiliates, subsidiaries, advertising, promotion, internet agencies, suppliers and any other companies engaged in the development, production or distribution of materials for this Promotion, and each such employee’s immediate family members and/or those living in the same household of each are not eligible. All federal, state, and local laws and regulations apply. Void where restricted or prohibited by law.
To participate, you must download the Global Citizen App (the “App”). The App can be obtained for free by visiting Google Play for Android mobile devices or the Apple App Store for iOS mobile devices, downloading the app to your web-enabled device and follow the instructions to register. Data rates may apply.
Participation constitutes entrant’s full and unconditional agreement to these Terms & Conditions including all eligibility requirements and the Sponsor’s decisions, which are final and binding in all matters related to this Promotion. Winning a prize is contingent upon fulfilling all requirements set forth herein. The Sponsor may in its sole discretion amend these Terms & Conditions at any time, without notice, and such amendment(s) shall be deemed to have taken effect from the date of publication of the revised Terms & Conditions on the Website.
- Timing: Redemption Period for this Promotion shall begin on August 13, 2026 at 08:00 AM EST and ends on September 21, 2026 at 11:59:59 PM EST (the “Promotion Period”), and is comprised of periodical Instant Reward opportunities during the course of the Promotion Period, as follows:
Instant Reward Opportunity
Starts on
Ends at 11:59:59 PM EST on
#1
August 13, 2026 at 08:00 AM EST
August 24, 2026
#2
August 25, 2026 at 12:00 AM EST
September 21, 2026
The Global Citizen platform is the official timekeeper for this Promotion.
In the event any Ticket Access Instant Rewards allocated to an earlier Instant Reward opportunity are unredeemed, any unredeemed Ticket Access Instant Rewards will be added to the next subsequent Instant Reward opportunity. Should any unredeemed Ticket Access Instant Rewards or related inventory remain at the conclusion of the final Instant Reward opportunity, Sponsor may elect to run additional rounds of this Promotion to distribute all remaining inventory, or reallocate the remaining inventory to another promotion as permitted under the Global Citizen Loyalty Program in Global Citizen’s sole discretion.
Here’s How to Claim a Ticket Access Instant Reward: Participation subject to Global Citizen Loyalty Program Terms & Conditions.
- You may find the total points required to be eligible to redeem a Ticket Access Instant Reward on the App while supplies allocated to the Instant Reward opportunity remain available.
- During the Promotion Period, log in to the App with your Global Citizen User ID and password, and follow the instructions to instantly redeem one (1) Ticket Access Code, as defined below, (the “Ticket Access Instant Reward”). Points required for redemption will automatically be deducted from your account point balance. Limit one Ticket Access Instant Reward redemption per person per Instant Reward opportunity. Ticket Access Instant Rewards are available on a first-come, first-served basis and will end when the quantity allocated to that Instant Reward opportunity is depleted or on the deadline date for the applicable Instant Reward opportunity, whichever comes first. Submission of a redemption request does not guarantee receipt of a Ticket Access Code unless and until the App confirms that your redemption has been successfully completed.
- If redeemer elects to exercise a Ticket Access Code and make a charitable donation to secure Event ticket(s) (as defined below), redeemer must do so within forty-eight (48) hours by following the steps in the “How to Exercise a Ticket Access Code on Ticketmaster” section below.
- All point redemptions are final and cannot be reversed, regardless of whether or not the redeemer elects to utilize their Ticket Access Code to purchase Event ticket(s).
- Ticket Access Instant Reward:
An initial 2,500 Ticket Access Instant Rewards will be made available for redemption during the Promotion Period, while supplies last. Each Ticket Access Instant Rewards shall consist of a single “Ticket Access Code”, meaning a unique promotional code that provides an eligible user who successfully redeems a Ticket Access Instant Reward, subject to these Terms & Conditions and applicable Ticketmaster terms, the opportunity to obtain up to two (2) General Admission tickets (or as otherwise set forth on the Ticket Access Instant Reward entry page) to the 2026 Global Citizen Festival in New York City on September 26, 2026 (the “Event”) by completing the applicable Ticketmaster redemption process and making a charitable payment of USD $25.00 per ticket selected, plus applicable ticketing platform fees. The specific amount of Event ticket(s) redeemable per Ticket Access Code will be specified on the Ticketmaster page upon redemption. The charitable payments made to Ticketmaster in connection with Ticket Access Code redemptions will benefit the City Parks Foundation and other applicable charitable beneficiaries. Applicable ticketing platform fees are separate from the charitable payment.
Redeemers are under no obligation to exercise their Ticket Access Code or make any charitable payment. A redeemer who elects to exercise a Ticket Access Code must complete the applicable Ticketmaster redemption process in order to obtain a ticket to the Event. A Ticket Access Code is not itself a Festival ticket, has no cash value, is nontransferable, and does not provide admission to the Event unless and until the redeemer timely completes the applicable redemption process through Ticketmaster. Ticket Access Codes will expire forty-eight (48) hours after the user receives their Ticket Access Codes.
Sponsor has designated a limited quantity of Event ticket inventory to support the exercise of Ticket Access Codes issued through this Ticket Access Instant Reward promotion. Sponsor may, in its sole discretion, make additional Ticket Access Codes available during the Promotion Period if sufficient designated Event ticket inventory remains available after accounting for all outstanding, redeemed, and unexpired Ticket Access Codes. In no event will Sponsor issue Ticket Access Codes that, together with previously issued, redeemed, and unexpired Ticket Access Codes, could permit redeemers to obtain more Event tickets than the Event ticket inventory then designated by Sponsor for this promotion.
Sponsor may reduce the quantity of Event ticket inventory designated to support future Ticket Access Code redemptions and reallocate such inventory to other Global Citizen Festival programs or promotions, provided that any such reallocation will not affect the ability of a Redeemer holding a valid, outstanding and unexpired Ticket Access Code to exercise that Code in accordance with these Terms & Conditions.
NO TRANSPORTATION OR ACCOMMODATIONS INCLUDED. Limit one (1) Instant Reward Prize per person per Instant Reward opportunity. - How to Exercise a Ticket Access Code on Ticketmaster:
If a Ticket Access Instant Reward redeemer elects to exercise their Ticket Access Code via Ticketmaster, redeemer should follow these steps:- Once the Ticket Access Instant Reward redeemer receives their Ticket Access Code, the redeemer visits the designated Ticketmaster page.
- Redeemers can then select if they want to make a charitable donation for each available ticket to the Event.
- Redeemer makes the USD $25-per-ticket charitable donation, plus any separate applicable platform processing fees.
- Redeemer completes the transaction in accordance with Ticketmaster’s terms and conditions.
- Event ticket(s) are issued through Ticketmaster.
- Failure to redeem a Ticket Access Code within forty-eight (48) hours of your receipt of the Ticket Access Code results in forfeiture of the opportunity to to secure Event ticket(s) through said Ticket Access Code.
- General Conditions for All Prizes: Admission is subject to the restrictions and requirements of the venue and Event organizers, as applicable. You may be required to complete a waiver and/or release prior to participation in the experience. Participants may also be required to wear masks, maintain social distance and adhere to other rules related to COVID-19 regulations, including, but not limited to, mandatory quarantine. Please check local travel regulations related to COVID-19. All tickets are subject to the terms and conditions regarding use, as printed thereon, including age restrictions and any requirements of the Event organizers. Instructions for ticket delivery will be provided to verified redeemers via email at time of notification. Ticket delivery methods include, but are not limited to, online ticketing systems and will-call ticket pickup. Any and all transportation and accommodations associated with prize acceptance, redemption and usage will not be provided by Sponsor and each prize redeemer will be solely responsible for paying all costs and expenses not expressly set forth herein, including without limitation, accommodations and transportation to and from the Festival/Event. All applicable federal, state and local taxes on a prize and any expenses relating to the acceptance/use of a prize not specified herein are the sole responsibility of the redeemer. Redeemers are responsible for obtaining and possessing all required valid photo ID and travel documents, as applicable. Redeemer’s guest must be eighteen (18) years of age or older, unless guest is redeemer’s child. Ticket may not be resold, offered for resale, or used for any commercial or promotional purpose whatsoever. Any such resale or commercial or promotional use may result in ticket(s) being voided. No substitution, cash substitution, or transfer of prize permitted by winner. The Releasees (as defined below) are not responsible for any unclaimed, lost, mutilated or stolen ticket prizes; nor will said prizes be replaced. The Releasees are not responsible for postponement or cancellation of the Reward Event or for issues arising from venue operation and management. This Reward Event is subject to change based on local health and safety guidelines leading up to/at the time of the Event. In the event the Event is canceled, modified or postponed for any reason, the Releasees will have no further obligation to award compensation in lieu thereof. The Sponsor, Releasees and/or any other relevant party reserve the right to remove or deny entry to the winner and/or guest of winner who engages in a non-sportsman-like or disruptive manner, or with intent to annoy, abuse, threaten, or harass any other person at the Event or at any prize-related venue. All Reward details not specified herein shall be determined solely by Sponsor, and will be provided to the winner at time of prize notification. In no event will the Releasees provide any additional compensation to any entrant other than the prize offered as stated herein. The Event will take place in Central Park, New York City. Winners are expected to respect the park, venue, staff, surrounding environment, and all applicable rules and regulations at all times. Participants must not litter or damage vegetation and park property, and must properly dispose of all trash in designated receptacles. Sponsor reserves the right to remove from the Event any individual whose conduct is unsafe, disruptive, unlawful, or inconsistent with venue rules.
- Ban on Sales/Resales: TICKET ACCESS CODES AND TICKETS MAY NOT BE SOLD, TRANSFERRED FOR VALUE, EXCHANGED FOR CASH, OR OTHER CONSIDERATION. Each ticket is to be used by the named designee identified by Sponsor, and/or any individual to whom the initial designee has officially and without demanding payment transferred the ticket to. Prize ticket(s) may not be sold, offered for resale, put up for auction, advertised or listed for sale online or in person, or used for any commercial or promotional purpose whatsoever. Any such resale or commercial or promotional use will immediately result in the affected ticket(s) being voided, and the redeemer and any associated individual being deemed ineligible for future promotions, contests, sweepstakes, giveaways by Global Citizen. For the avoidance of doubt, no substitution, cash substitution, or transfer of prize is permitted by redeemer, and any transfer of a Ticket Access Instant Reward ticket in exchange for money, goods, services, favors, reimbursement, or any other form of consideration shall be deemed a prohibited resale.
- General: By entering, entrants agree to be bound by these Terms & Conditions, including all eligibility requirements and the decisions of the Sponsor and its agents, which are final and binding. If an entrant submits more than the stated number of entries permitted, and/or if the Sponsor suspects that an entrant attempted to obtain additional entries by using multiple email addresses, registrations, identities or any other method, all entries submitted by the entrant may be declared null and void. Any use of robotic, repetitive, automatic, programmed or similar entry methods or agents (including, but not limited to, sweepstakes entry services) will void all entries by that entrant. In the event there is a discrepancy or inconsistency between disclosures or other statements contained in any promotion materials and these Terms & Conditions, the Terms & Conditions shall prevail, govern and control. All material submitted becomes the sole property of Sponsor and will not be returned. Sponsor is not responsible for any typographical or other error in the printing of the offer, administration of the promotion or in the announcement of the prizes. All third-party names and trademarks are the property of their respective owners.
- Release: Entrants/Winners agree to release, discharge and hold harmless the Sponsor, and any of its/their respective parent, subsidiaries and affiliated companies, Prize suppliers, and any other organizations responsible for, fulfilling, administering, advertising or promoting this Promotion, and all of their respective past and present officers, directors, employees, agents and representatives (collectively, the “Releasees”) from any and all liability, claims, actions, injury, loss, or damage of any kind, including but not limited to, personal injury or death, resulting, directly or indirectly, in whole or in part, from participating in this promotion or from the acceptance, possession, or use or misuse of a Prize (including any travel/activity related thereto). This limitation of liability is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect, or consequential damages; loss of data, income or profit; loss or damage to property; and claims of third parties. Entrants agree that Releasees have not made nor are in any manner responsible or liable for any warranty, representation, or guarantee, statutory, express or implied (including but not limited to, the implied warranties of merchantability, title, and fitness for a particular purpose), in fact or in law, relative to this promotion. Claims may not be resolved through any form of class action. This release does not apply to claims for personal injury or death caused by the negligence of the Sponsor. At Global Citizen’s sole discretion, Winner may be requested and required to complete additional releases or liability waivers, the terms of which shall be read in conjunction with this Section 10.
- Publicity: Except where prohibited, participation in this Promotion constitutes Entrant’s and their guest’s (each, a “Granting Person”) consent for the Sponsor, prize providers and their designees to use, for promotional purposes in any type of media without further payment or consideration, Granting Person’s name, likeness, any written or oral comments or testimonials to, or other feedback on, any prize or experience, and any user generated content, including, without limitation, audio, photographs and still images, and video content (“UGC”). For the avoidance of doubt, each Granting Person hereby grants to Sponsor, and Sponsor hereby accepts, a non-exclusive, non-assignable, non-transferable, royalty-free and sublicensable right and license to use and display UGC in connection with Sponsor’s advocacy efforts, subject to any applicable third-party approvals. Sponsor shall have the right to use audio recordings, video recordings and/or screenshots of the prize experience in connection with Sponsor’s advocacy efforts, subject to any applicable third-party approvals.
- NOTICE: ANY ATTEMPT BY AN INDIVIDUAL TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS PROMOTION IS A VIOLATION OF CRIMINAL AND CIVIL LAWS, AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW. Sponsor is not responsible for faulty, incorrect, undeliverable or mistranscribed e-mail transmissions, incorrect announcements of any kind, technical hardware or software failures of any kind including any injury or damage to any person's computer related to or resulting from participating in or experiencing any materials in connection with the promotion, lost or unavailable network connections, or failed, incomplete, garbled or delayed computer transmission that may limit a user's ability to participate in the promotion. Sponsor assumes no responsibility for undeliverable e-mails resulting from any form of active or passive e-mail filtering by a user's Internet service provider and/or e-mail client or for insufficient space in user's e-mail account to receive e-mail. Sponsor reserves the right to cancel or modify the promotion if fraud, misconduct or technical failures destroy the integrity of the program; or if a computer virus, bug, or other technical problem corrupts the administration or security of the program as determined by Sponsor in its sole discretion. In the event of termination, Sponsor, in its sole discretion, may elect to hold a random Instant Reward opportunity from among all eligible entries received up to the date of discontinuance for any or all of the prizes/ Rewards offered. In the event a dispute arises regarding the identity of the entrant, entry will be deemed made by the person whose name appears on the Global Citizen account that corresponds to the email address. Any damage made to the Website by an entrant will be the responsibility of the entrant and/or the authorized e-mail account holder of the e-mail address submitted at the time of entry. Proof of submitting entries will not be deemed to be proof of receipt by Sponsor. Any entries which are suspected of being fraudulent (including those using robotic, automatic, programmed or similar methods of participation) will be disqualified, based on determinations made solely by Sponsor. Sponsor reserves the right to freeze or close an account or to prohibit the participation of an individual if fraud or tampering is suspected or if the individual fails to comply with any requirement of participation as stated herein or with any provision in these Official Rules. Sponsor reserves the right to cancel, suspend and/or modify this Promotion if it cannot be executed as planned for any reason or event beyond Sponsor’s control, including but not limited to a Force Majeure event or occurrence, an “act of God” (e.g., natural disaster, etc.) or an unforeseeable health event (e.g., pandemic) making it inadvisable, impractical, impossible or illegal or which materially affects a parties ability to perform its obligations under this agreement in whole or in part, or if fraud, technical failures, human error or any other causes beyond the reasonable control of the Sponsor impairs the integrity or proper functioning of the promotion, as determined by Sponsor in its sole discretion.
- Governing Law and Jurisdiction: Except where prohibited by law, this promotion is governed by US law and is subject to all applicable federal, state and local laws and regulations. Void where prohibited by law. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of entrant and Sponsor in connection with this promotion, shall be governed by, and construed in accordance with, the laws of the State of New York, United States, without giving effect to the conflict of laws rules thereof, and any matters or proceedings which are not subject to arbitration as set forth in Arbitration Section of these Official Rules and/or for entering any judgment on an arbitration award, shall take place in the State of New York, in the City of New York, County of New York. If any provision of these rules is deemed invalid by law, rules or regulations, such provision will only apply to the extent permitted.
- Disputes: Except where prohibited by law: (a) As a condition of participating in this Promotion, entrant agrees that any and all disputes which cannot be resolved between the parties, claims and causes of action arising out of or connected with this promotion, or any prizes awarded, or disputes regarding eligibility, redemption, or Rewards shall be resolved individually, without resort to any form of class action exclusively by arbitration pursuant to the commercial arbitration rules of the American Arbitration Association, then effective; (b) Further, in any such dispute, under no circumstances will entrant be permitted to obtain awards for, and hereby waives all rights to claim punitive, incidental or consequential damages, or any other damages, including attorneys' fees, other than entrant's actual out-of-pocket expenses (e.g., costs associated with entering this promotion), and entrant further waives all rights to have damages multiplied or increased; and (c) The arbitration shall be conducted in the State of New York, in the City of New York, County of New York, United States and judgment on the arbitration award may be entered into any court having jurisdiction thereof. Some jurisdictions may not allow the limitations or exclusions of liability for incidental or consequential damages, so the above may not apply to you. The invalidity or unenforceability of any provision herein shall not affect in any way the validity and enforceability of any other provision in these Official Rules.
- Privacy: Global Poverty Project, Inc. d/b/a Global Citizen is committed to maintaining your trust by protecting personal information we collect about you. Information collected from entrants is subject to Sponsor’s Privacy Policy at https://www.globalcitizen.org/en/about/privacy-policy. By entering and participating in this Promotion, entrants agree that the Sponsor may, subject to local data privacy laws, collect and process such entrants’ personal information for purposes of this promotion.
- Redeemers: A list of users who claimed an Instant Reward Prize will be available at www.globalcitizen.org/rewards/winners/ after redeemers have been verified.
- Sponsor/Promoter: Global Poverty Project, Inc. d/b/a Global Citizen, 740 Broadway, Suite 400, New York, New York 10003, United States is the sole sponsor of this Promotion. All Promotion queries must be directed to the Global Citizen Contact Form at https://www.globalcitizen.org/en/enquiries/contact-us/.