Global Citizen will be doing outreach to organizations supporting healthcare workers and other essential frontline workers. People who are fully vaccinated will be invited to receive 2 tickets to the show at SoFI Stadium in Inglewood, Calif., for themselves and a vaccinated guest.
The guest will submit their name, email address, and phone number. Global Citizen will vet these requests, and then distribute codes to ticket holders to redeem tickets from Ticketmaster, agreeing to verifying their COVID-19 vaccination in order to attend the concert. Global Citizen will provide vaccine validation information via email, and will remind attendees prior to the concert.
To reduce wait times on show day, ticket-holders will be able to pre-verify their vaccination prior to the event. Attendees will be able to verify at the venue on May 2, but Global Citizen strongly recommends verifying beforehand. Global Citizen will send details on the pre-verification process to all ticket holders ahead of the show.
In order to ensure a COVID safe event and compliance with county and state guidance, SoFi Stadium will be at limited capacity. On the day of the concert, attendees can proceed to the closest entrance, unless they have received more specific instructions on which gate to enter through. Guests will go through security and have their tickets scanned. They will be handed a new ticket with a specific seating assignment.
Because this is a pre-recorded network television event, the stadium will be phone-free for attendees. Once the venue scans your mobile ticket, guests will be given a paper ticket with a seat assignment. Your phone will then be secured using a system called Yondr. A Yondr staff member will place the guest’s phone in a Yondr pouch.
Once the phone is inside, the pouch will be locked and given back to the guest. Guests are able to visit “phone zones,” available in the concourse of each level at SOFI Stadium, and unlock their phones at any time. Yondr pouches can be unlocked at multiple demagnetizing stations throughout the venue. Yondr staff will monitor these and be able to provide assistance to guests both during and after the show.
Can I sell or transfer my ticket?
Do I have to print my ticket?
Can I bring my baby or child to the show?
How do I get to the venue?
How do I get to the venue and where can I park?
Am I guaranteed a parking space if I book my parking pass?
Can I choose my parking spot?
What do I need to know when I purchase my parking pass?
How early can I park?
How long will parking lots remain open?
What about ADA Parking?
Is there any street parking?
What time do I have to arrive? Are there different arrival times?
How is the stadium set up? Where is my area located?
What do I need to show at the gate?
Will I need to wear a mask?
Is there anything I shouldn’t bring to the stadium?
Can I bring in food or drink into the stadium?
Can I bring my water bottle?
Will there be food or drink to purchase at the stadium? Where can I eat food?
Will I be able to use my phone at the show? Can I record and take photos?
Where can I find ADA information?
Can I volunteer at the show?
Guest Code of Conduct Policy
Clear Bag Policy
SoFi Stadium reserves the right to adjust these guest policies at its sole discretion without any prior notice. For everyone’s safety, SoFi Stadium uses video surveillance cameras throughout the property that are monitored on a 24-hour basis. By entering and remaining on the property, you are consenting to your activities being recorded and monitored using video and audio recording systems placed in various locations throughout the property.