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Global Citizen Festival Mandela 100

FNB Stadium, Johannesburg

02 December 2018

Global Citizen Festival Mandela 100 is a free, ticketed event, featuring Beyoncé, JAY-Z, Cassper Nyovest, D'banj, Ed Sheeran, Eddie Vedder, Femi Kuti, Pharrell Williams & Chris Martin, Sho Madjozi, Tiwa Savage, Usher, and Wizkid. Lead hosts include Naomi Campbell, Sir Bob Geldof, Gayle King, Tyler Perry, Forest Whitaker. You can get free tickets by taking action with Global Citizen. See below for more details.

Frequently Asked Questions

Questions about Ticket Redemption

What’s the process for redeeming tickets?

Booking Process:

  1. Visit and enter your unique passcode - each code may only be used once.
  2. Select the desired section - sections are available on a first come, first served basis and supplies are limited.
  3. Should your desired selection not be available you will be awarded the next best seat available, select "Next”
  4. Review your order and select "Checkout"
  5. Complete the order form with your personal details, select “Submit Details"
  6. Your reservation is now secured, an order confirmation will be emailed to you. 

How long do I have to claim my ticket?

You will have a limited time to claim your ticket online through Computicket. Please check your email or Facebook message with instructions on how to claim.

What happens if I do not claim my ticket in time?

Tickets must be claimed within the respective redemption period. Any tickets not claimed within the redemption period are returned back to the pool and cannot be reclaimed.


Where do I collect my tickets from?

Bring your transaction number (found at the bottom of your Computicket confirmation email) along with your government issued photo ID to any Computicket outlet to collect your printed tickets to GC Mandela 100. 

If you earned your tickets before 18th November please make sure you collect tickets by 23 November - otherwise your tickets will be returned to the ticket pool for another Global Citizen to win.

For tickets won on or after 20 November - you have until 1 December to collect your printed tickets.

There will be no box office at the stadium. Tickets must be collected in advance.

I don’t have any ID because I’m under 16  - how can I collect my tickets?

You must provide the name of a person with photo ID who will be able to collect the tickets at the time of redemption through the Computicket website.

Buying and selling tickets

Tickets cannot be resold or offered for resale. Failure to comply with this condition may result in your ticket being cancelled.

Tickets purchased from third party websites and unauthorized resellers are not valid for entry at the venues.

Can I give tickets to friends and family?

Please feel free to pass your earned tickets on to friends and family. Please be aware that you cannot sell your tickets as this may result in them being cancelled and returned to the ticket pool.


What time does the event start?

This is an all day festival. Gates open at 11 AM - arrive early to make sure you don't miss your favourite act. A major artist will be opening the show with a never-before-seen collaboration. 

Event Precinct via Johannesburg Expo Center opens: 8am 
Gold Hot Seat and Early Entrance VIP Packages: 10am
Gates Open: 11am

No camping will be allowed outside the venue the night before the event. 

If you fail to comply with this requirement and refuse to vacate the area after being instructed to do so by security and/or SAPS, we reserve the right to confiscate your ticket and escort you from the venue. In the case of an unaccompanied minor your parents / guardian will be contacted to collect you from the venue and if they fail to do so within a reasonable time we will contact City social services.

Please note: You risk missing the show, without the option of a refund if you have purchased your ticket, if you chose to ignore this very important safety & security requirement.  


Traffic and Road Closures

There will be extensive road closures around the FNB Stadium from 00h00 on the 2nd December 2018.

All FNB Stadium inner precinct roads around the stadium will be closed from 00h00 on the 2nd December 2018.

You WILL NOT be able to approach the FNB Stadium from the North on Nasrec Road (direction Riverlea) from the N17 offramp off the N1 as this will be closed for accredited vehicles only.

The Soweto Highway will be closed for ALL vehicle traffic.
The Golden Highway will be closed for ALL vehicle traffic.

Transport Options

Gautrain will be offering a special late night service, please find details below. Stay tuned to find out more information on how you can get to the festival for free!  All other travel details are below. 

The following options can be purchased from Computicket: 

1. Event Park and Ride - R130 to R170 per person return from:

  • Carnival City 
  • Cedar Square 
  • East Rand Mall 
  • Emerald Casino 
  • Killarney Mall 
  • Mall of the South 
  • Menlyn Park Shopping Centre 
  • Royal Elephant Hotel 
  • Silverstar Casino 
  • Randburg Area

Please refer to the map for the exact drop off / collection location.

2. Parking - R250 outside Johannesburg Expo Center

Vehicles will not be permitted to park without a valid parking ticket. Do not attempt to park near the stadium or outside Johannesburg Expo Center if you do not have a parking ticket – you will be turned away by JMPD, face fines and possible towing of your vehicle. 

All parking areas and security staff are clearly marked and manned. 

Do not fall prey to illegal car guards that inform you that parking areas are full, we have adequate parking for those that have purchased parking

The following additional transport options are available: 

1. Gautrain:

Gautrain will run a late-night service to accommodate guests attending the Global Citizen Festival.

Getting to the concert

Gautrain Trains will operate at 30-minute intervals from 06h30 to 21h00.

A dedicated Gautrain Shuttle Bus Service will transport guests from Park Station to the FNB Stadium. The bus service will commence from 10h00. The Shuttle Bus drop off / collection point is at Nasrec Gate 7, road east of Johannesburg Expo Centre.

Please remember to always use your Gautrain card to tag in and out at the stations and on buses to avoid fare penalties.

NOTE: Gautrain services (trains and buses) will not be available between 21h00 and 23h00.

Getting home after the festival

A Gautrain Shuttle Bus Service will transport guests from FNB Stadium to Park Station commencing around 22h30.
The Shuttle Buses drop off / collection point is at Nasrec Gate 7, road east of Johannesburg Expo Centre. The last bus will depart FNB Stadium around 01h00.

Gautrain stations on the North-South line will reopen to accommodate the return of guests.
These stations include: Park, Rosebank, Sandton, Marlboro, Midrand, Centurion, Pretoria and Hatfield Stations. (The airport line, including: Rhodesfield and OR Tambo Stations will NOT be operating the late-night service)

Around 01h30 the last train will depart Park Station for Hatfield Station, stopping at Rosebank, Sandton, Marlboro, Midrand, Centurion and Pretoria.

Standard Gautrain fares and rules apply, visit

2. Uber – from the app on your mobile phone:

The drop-off and collection area will be located on Nasrec 5 Rd, which is east of Johannesburg Expo Centre and off Nasrec Rd. For your own safety return to this area after the event and DO NOT take any e-hailing taxis outside of this area.

3. Top 6 Taxi’s

Pick-up and drop off points will be in Parking 4 of the Johannesburg Expo Centre, off Rand Show Road.

The cost is R15 per person return.

The taxi pick-ups and return destinations are as follows:

  • Noord street: MTN Taxi and the Bridge Taxi Rank
  • CBD:
  • Bree Street Taxi Rank
  • Commissioner and Von Weilligh Street Taxi Rank
  • Von Brandis Marshall street Taxi Rank
  • Baragwanath: Moroka Police Station and Maponya Mall Shopping Centre
  • Eldos: Kliptown Post Office Taxi Rank
  • Dobsonville Police Station
  • Meadowlands Police Station
  • Phefeni Taxi Rank
  • Cross Road Taxi Rank
  • Dube Station Taxi Rank

Disabled Parking

If you require disabled parking, please send an email to prior to the event to request your vehicle access pass.


Prohibited items

  • Glass bottles or containers
  • Sharp objects , which could potentially be used as projectiles (excluding sunglasses, binoculars and prescription or reading glasses)
  • Illegal drugs of any kind
  • Skateboards, scooters, roller blades or bicycles
  • Knives, weapons of any nature or fireworks
  • Objects of any kind that could be used to distract, hinder or interfere with any performer including laser pointers and flashlights
  • Flags, banners or other objects that may obstruct the view of other patrons are permitted. 
  • Whistles, horns, musical instruments, loud hailers, public address system
  • Professional cameras, tablets, video recorders and digital, electronic or other recording or broadcast devices
  • Items that you intend to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes
  • Animals apart from authorised guide/companion dogs
  • Dangerous goods of any kind and any other items by management to be dangerous or capable of causing a public nuisance
  • Umbrellas
  • Braais, camping chairs, cooler boxes or open fires
  • Chairs (of any kind)
  • Selfie Sticks
  • Items deemed to be offensive

Amnesty bins will be placed at all entrances where prohibited items can be placed within these bins prior to entering the search points. The amnesty bins will be removed and confiscated by the SAPS.

What bag can I bring to the event?

There is a strict bag policy at the stadium

All bags have to be 15 cm x 30cm or less in size. Only 1 bag per person will be permitted. All bags will be searched.

Any bags not permitted inside the Stadium will be confiscated by security should you not make arrangements to store them. Any items confiscated will be handed over to SAPS. Note that any items confiscated will not be returned to patrons. There will be NO storage provided by the venue and is solely your responsibility.

Can I bring food and drink into the stadium?

Food and beverages will be available for sale inside and outside the stadium to purchase. 
However, no food/beverages will be allowed into the venue.

Please bring your ID to the stadium should you plan on consuming alcohol.


Is re-entry allowed into the venue?

No — once you have left the stadium you will not be able to re-enter. 

Is there an age restriction for the festival?

All children attending an event must be in possession of a valid ticket. All children under 14 years of age must be accompanied by a responsible adult. No children under the age of 3 (three) are allowed to attend an event. 

No one under 12 years, or anyone that is shorter than 1.2 metres, will be permitted onto the Golden Circle and General Admission field standing areas for safety and security reasons. Please note: Security will strictly monitor this requirement and anyone not meeting these requirements will be relocated to alternative seats in the stands. If you refuse to be relocated we reserve the right to confiscate your event ticket.

Please note: You risk missing the show without the option of a refund if you chose to ignore this very important safety & security requirement. Please contact Computicket before the day of the show to swap your tickets for seated tickets if you do not meet these minimum requirements.

Can I attend without an adult if I am under 18?

Over 14s can attend without an adult. Those between 14-18 years of age who are not accompanied by a parent / guardian must have an emergency contact number for their parent / guardian saved under the name ICE on their mobile phones.

If you don’t have a mobile phone, or if you are concerned that you will run out of battery on your mobile phone, please write this information on a piece of paper and keep it safely on your person.

Please ensure that you write your name and surname, that of your parent / guardian, and emergency contact details clearly in bold capital letters.

Can I charge my phone at the concert?

Please make sure your mobile phone is fully charged before leaving for the concert and we recommend you bring a battery pack. You are advised to close all non-essential applications such as Facebook and Twitter and switch off all non-essential services such as Bluetooth and Wi-Fi when your mobile phone reaches 20% battery capacity.

What happens if I lose something?

The Lost & Found hub inside the venue is located at Foyer U east of the stadium at Turnstile 15. 

What happens if I lose my friends or family at the event?

We will have a connection hub at the Nasrec Transport Hub to the south of the stadium over the bridge on Landbou Road. This is for anyone outside the venue wishing to connect with persons inside, or if you have already left the venue and cannot connect with someone on the inside of the venue. 

After the show all Lost & Found persons from the Lost & Found hub will be chaperoned to the Connection hub where they can wait in a secure environment to connect with those responsible for taking them home. 

Security, Safety Stewards, the Event Organisers, Emergency Services and SAPS will not leave the venue until every person in the precinct has left. 

The call centre can be reached on 011 247 5300 should you need to contact the Lost & Found hub. This number can be used for all incidents, queries and emergencies and will be in operations the day of the event as well as after the event. 

For unaccompanied minors, it is advisable for parents to educate their children about the inherent dangers of attending large events. Do not talk to strangers, do not accept food or beverages from strangers and do not get into a vehicle with strangers. Always adhere to the instructions from security. If you are in a situation where you feel uncomfortable always put your safety first and approach the nearest Security or Security Stewards or call 011 247 5300 for assistance. 

Do’s and Don’ts

Don't forget to bring with you on the day: your tickets, ID, a fully charged mobile phone, cash and a debit/credit card, and appropriate clothes for all weather conditions.

Do make sure you stay hydrated and eat properly before and throughout the festival. Always put your own safety & security first, even if it means you lose your position in the queue or on the field. Security, Medical and Safety Stewards will be positioned inside and outside the stadium to respond to any emergencies and reserve the right to extract you from any area for safety & security reasons. 

Children under the age of 14 must be accompanied by a parent or legal guardian and no children under the age of 3 are allowed to attend the festival. 


Follow our social media channels for the latest event information.

Twitter: @glblctzn | @GCMandela100