FOR FREEDOM.FOR JUSTICE.FOR ALL.

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OUR IMPACT

Over the last six years, millions of Global Citizens around the world took over 11 million actions to solve the world's biggest challenges. That's 11 million emails, tweets, petition signatures and phone calls targeting world leaders to end extreme poverty by 2030. To date, the actions by our global community have resulted in over $30 billion in commitments and policy announcements that will affect the lives of 1 billion people by 2030.

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ABOUT THE FESTIVAL

FNB STADIUMJOHANNESBURG02 DECEMBER 2018

Global Citizen Festival Mandela 100

FNB Stadium, Johannesburg

02 December 2018

Global Citizen Festival Mandela 100 is a free, ticketed event, featuring Beyoncé, JAY-Z, Cassper Nyovest, D'banj, Ed Sheeran, Eddie Vedder, Femi Kuti, Pharrell Williams & Chris Martin, Sho Madjozi, Tiwa Savage, Usher, and Wizkid. Lead hosts include Naomi Campbell, Sir Bob Geldof, Gayle King, Tyler Perry, Forest Whitaker. You can get free tickets by taking action with Global Citizen. See below for more details.

Frequently Asked Questions

Questions about Global Citizen

What is Global Citizen?

Global Citizen is an advocacy organization dedicated to ending extreme poverty by the year 2030. We don’t ask for donations to achieve this but encourage people to learn and take action on our platform; those actions apply pressure on world leaders to make commitments around the issues associated with extreme poverty: gender equality, food security, education, the environment, global health, citizenship, and sanitation. These are also the first issues covered by the Global Goals, a framework created by the United Nations to end extreme poverty.

Actions are things like sending a tweet, signing a petition, making a phone call or sending an email and by taking action, Global Citizens are rewarded with access and tickets to our music festivals and other events around the world.

So far, more than 13 million actions have been taken by Global Citizens, leading to $35 billion commitments being made by world leaders, which are set to affect 1.7 billion lives by 2030. We are headquartered in New York City, with teams located in Canada, the United Kingdom, Germany, India, Australia, and South Africa.

Why is Global Citizen working in South Africa?

Through our model, we’ve learned that we need leaders from all over the world to help end extreme poverty, and that includes leaders of the African Union. We want to galvanize young, passionate people across Africa to pressure their leaders to make important strides on the Global Goals and local issues - specifically on gender equality, food and hunger, health, education, and water and sanitation.

What is the Global Citizen Festival?

The Global Citizen Festival is a free music festival where fans engage with causes in order to win tickets. We’ve hosted festivals in New York City, USA; Mumbai, India; and Hamburg, Germany, since 2012, and featured artists like Beyoncé, Kendrick Lamar, Rihanna, Chris Martin and Coldplay, Shakira, Foo Fighters, Pearl Jam, and more.

Tickets to the festival are accessed through points earned by taking actions to fight extreme poverty, such as signing petitions, sending tweets and more.

What is an Action?

Global Citizen believe in the power of advocacy. They don’t ask you for donations, but for you to stand up and take action to end extreme poverty. These actions can be digital - like sending a tweet, an email or signing a petition online. It’s these actions that apply pressure on world leaders to make commitments on issues associated with extreme poverty from gender equality to sanitation and so much more. In South Africa, there will be select opportunities to earn tickets through offline actions and community service. Keep a look out for more information on our channels.

Does Global Citizen fundraise?

No. Global Citizen believes in the power of advocacy. Rather than ask individuals to contribute money to support specific programs on the ground, we work with world leaders to make large financial commitments to support things like girls education, building toilets, robust foreign aid programs, and more.

Questions about the Global Citizen Festival and Tickets

What is the Global Citizen Festival Mandela 100?

On 2 December, 2018, Global Citizen will host a festival featuring Beyoncé & JAY-Z, Cassper Nyovest, D'banj, Ed Sheeran, Eddie Vedder, Femi Kuti, Pharrell Williams & Chris Martin, Sho Madjozi, Tiwa Savage, Usher, Wizkid & Kacey Musgraves at the FNB Stadium in Johannesburg, South Africa. These artists will be joined by world leaders and private sector leaders to make commitments on the issues surrounding extreme poverty. Follow us on Facebook (Global Citizen), Twitter (@glblctzn) and Instagram (@glblctzn) for updates.

Which artists will be performing?

Beyoncé & JAY-Z, Cassper Nyovest, D'banj, Ed Sheeran, Eddie Vedder, Femi Kuti, Pharrell Williams & Chris Martin, Sho Madjozi, Tiwa Savage, Usher, Wizkid  & Kacey Musgraves will all perform at Global Citizen Festival Mandela 100.

Trevor Noah will be the host of the event and co-hosts include: Naomi Campbell, Bonang Matheba, Sir Bob Geldof, Gayle King, Tyler Perry, Forest Whitaker, Dave Chappelle and Nomzamo Mbatha. Oprah Winfrey will deliver a special keynote address remembering Nelson Mandela and his legacy.

How do I get free tickets to Global Citizen Festival Mandela 100?

70 % of tickets to Global Citizen Festival Mandela 100 are free. All you need to do is take action with Global Citizen to become eligible to win a pair of tickets.

You can take action on GlobalCitizen.org.za, in the Global Citizen app or you can find us on Facebook Messenger. Just search “Global Citizen” in Facebook Messenger, where you’ll be able to learn more about Global Citizen and take action.

Vodacom customers in South Africa can download and use the Global Citizen app, and visit the Global Citizen website GlobalCitizen.org.za - all data free. This free data service will be applied automatically if you are a Vodacom customer. Terms and conditions apply. Please find more info on Vodacom’s website.

Once you have earned enough festival points by taking festival actions, you can enter to win free tickets. Eligible winners will be chosen at random and every winner will get a pair (2) of free tickets.

Once entries close, we’ll email you to let you know if you have won or not. If you did not get tickets, there will be more opportunities to take the next set of festival actions to earn new points and enter again.

Sign up to receive our emails and follow us on Facebook (Global Citizen), Twitter (@glblctzn) and Instagram (@glblctzn) for updates on when new actions are launching.

If you have customer service questions, you can email us at mandela100@globalcitizen.org or tweet us at @GCMandela100.

You can read more on our Terms & Conditions page here or Learn more about earning free tickets here.

How do I claim my tickets?

Winners will receive an email from Global Citizen containing a unique passcode valid for two (2) tickets to Global Citizen Mandela 100 and instructions on how to claim tickets. Tickets must be claimed during the 72 hour redemption period. Once tickets have been claimed, winners will receive a confirmation email from Computicket containing instructions on how to collect the physical tickets from any Computicket outlet beginning November 9th.

How are the seats allocated for Global Citizen Festival SA?

When claiming your tickets during the 72 hour claim window, you will have a choice between seated and standing sections but please note that each section is limited and availability is determined on a first come, first served basis.

I don’t have a smartphone, can I still get tickets?

Yes, you can still earn free tickets. If you have access to Facebook Messenger, you can take action with our Messenger Bot, named “Global Citizen.” In the coming months, there will be select opportunities to earn tickets through offline actions and community service. Keep a look out for more information on our channels soon.

Can I buy tickets?

The majority of tickets - a minimum of 70% - are free for those who sign up and take action on the Global Citizen platform. Limited tickets were for sale, proceeds from which go towards supporting our vital campaigning to end extreme poverty, however paid tickets are no longer available.

How can I learn about new actions?

Sign up to receive our emails and follow us on Facebook (Global Citizen), Twitter (@glblctzn) and Instagram (@glblctzn) for updates.

What should I know about attending the festival on 2 December?

We’ll update this page and our other channels with more information on how to get to the festival, what you can and cannot bring into the stadium, what services are available at FNB stadium, and more, when we get closer to the festival.

Who can participate?

The free ticket draws for Mandela 100 are only open to residents of South Africa, the Kingdom of Lesotho and the Kingdom of eSwatini.

Shouldn’t we just donate the money from ticket sales instead?

Global Citizen believes in the power of advocacy. Through our model, we’re able to convince world leaders to make massive commitments to help end extreme poverty. This means they commit funds from their governments to support girls education, clean water, access to healthy food and health services, and more. We need you to take action to convince these leaders that the issues you care about are the issues they should be caring about. That's why we ask you to send tweets, emails, make phone calls, and more, to influence world leaders' decisions. The impact of this is far greater than donating money to an individual charity. If we held our festival as a fundraising benefit, we might raise several million dollars. But with our model of advocacy, we are able to have hundreds of millions of dollars committed to ending extreme poverty. Our goal for the festival in South Africa is to get $1 billion in funds committed to gender equality, clean water, access to healthcare, food and nutrition, and education.

You can read more about our impact here.

Are artists performing for free?

Yes, all our artists donate their time and talent to Global Citizen for free. We're able to host this festival thanks to the generous donations from our partners, who pay for the related costs. This means we can give tickets away to Global Citizens for free.

How are you ensuring that tickets are available for all?

Having a smartphone is not a requirement for entry. We have several methods that people without smartphones can access to get free tickets. They can use our Facebook Messenger Lite bot, which is programmed to work on select feature phones (those that come with Facebook Messenger Lite installed).

There will also be select opportunities to earn tickets through offline actions and community service, such as:

1.) Tickets for Training: Health workers may be rewarded for training a certain number of women on optimal child nutrition.

2)  Tickets for Testing: Global Citizen will work with local health care workers, universities, and NGOs to support HIV testing practices. 

3). Tickets for Trash: Global Citizens may earn tickets by taking responsibility for recycling a certain amount of plastic per month.

Questions about Redeeming Tickets

What’s the process for redeeming tickets?

Booking Process:

  1. Visit computicket.com/globalcitizen and enter your unique passcode - each code may only be used once.
  2. Select the desired section - sections are available on a first come, first served basis and supplies are limited.
  3. Should your desired selection not be available you will be awarded the next best seat available, select "Next”
  4. Review your order and select "Checkout"
  5. Complete the order form with your personal details, select “Submit Details"
  6. Your reservation is now secured, an order confirmation will be emailed to you. 

How long do I have to claim my ticket?

Ticket winners have 72 hours to claim their ticket.

What happens if I do not claim my ticket in time?

Tickets must be claimed within the respective redemption period. Any tickets not claimed within the redemption period are returned back to the pool and cannot be reclaimed.

Where do I collect my tickets from?

Bring your transaction code along with your government issued photo ID to any Computicket outlet to collect your physical tickets to GC Mandela 100.

Make sure you collect tickets before 23 November - otherwise your tickets will be returned to the ticket pool for another Global Citizen to win.

I don’t have any ID because I’m under 16  - how can I collect my tickets?

You must provide the name of a person with photo ID who will be able to collect the tickets at the time of redemption.

Buying and selling tickets

Tickets cannot be resold or offered for resale. Failure to comply with this condition may result in your ticket being cancelled.

Tickets purchased from third party websites and unauthorized resellers are not valid for entry at the venues.

Can I give tickets to friends and family?

Please feel free to pass your tickets on to friends and family -  we advise that you all arrive at the stadium together. Please be aware that you cannot sell your tickets as this may result in them being cancelled and returned to the ticket pool.

Questions about actions and policy

Can we really end extreme poverty?

The progress made in the last 30 years has been phenomenal: Extreme poverty has halved, inequality is reducing, and access to quality health care and education is improving. A child born today has more chance of surviving, being healthy, and receiving an education than any generation before them. But much more needs to be done; nearly 800 million people are still trapped in extreme poverty, particularly in sub-Saharan Africa, and this is an affront to our common humanity and dignity. Eight-hundred-and-fifteen million people will go to bed hungry tonight. More than 700 million are drinking dirty water, and more than 2 billion people don’t have a toilet.

We know that there are many complexities and complications involved in ending all forms of extreme poverty. But we don’t think this means the challenge cannot be overcome — not when there are human lives at stake.

The Global Goals, introduced in 2015, have set out a framework for how we can tackle poverty, inequality, and climate change. But it’s not going to happen unless each of us plays our part. Everyone can play a role in ending poverty, from citizens to governments, businesses, and charities — our voices are more powerful together and we will be the generation to end extreme poverty by 2030.

What are the Global Goals?

In 2015, world leaders laid out a roadmap — the Global Goals for Sustainable Development — for ending extreme poverty and inequality, and for building a better world for everyone by the year 2030. The Global Goals cover a wide range of issues, from gender equality to climate change, in which everyone — governments, businesses, and citizens — can play a role. Global Citizen carries the Global Goals as part of its mission through its spotlight on girls & women, health, education, finance & innovation, food & hunger, water & sanitation, environment, and citizenship. For more information on the Global Goals, click here.

What policy issues will Global Citizen be addressing with Global Citizen Festival Mandela 100?

In the centenary year of Nelson Mandela’s birth, Global Citizen will continue his message of activism by campaigning across key issues that must be tackled if we are to end extreme poverty — food & nutrition, health, education, girls & women, and water & sanitation.

Why should I worry about global poverty issues when we have issues right here?

At Global Citizen, we believe in the power of a global community that can come together to build a better world for everyone — both at home and abroad. Whilst 50% of festival actions will directly impact South Africa, compassion goes beyond borders and we cannot stand by while there are people everywhere still living in extreme poverty and without access to basic necessities such as food, water, and health care. Global poverty is an issue of common humanity and morality, which affects all people and nations.

What is a ‘commitment’?

We don’t ask people for money; instead, we ask them to raise their voices and call on our leaders to make pledges, or commitments, to provide resources for programs that support the Global Goals. For example, at the Global Citizen Festival in Hamburg in 2017, Prime Minister of Norway Erna Solberg committed US$85 million from her country’s budget toward women’s and girls’ health. That was just one of $706M worth of 30 commitments and announcements made to support girls and women’s health, education, and economic empowerment that evening. 

How do you make sure commitments are followed through on? Who keeps people accountable?

With 2.25 billion lives set to be affected and $37.9 billion in commitments made, Global Citizen has adopted a regular reviewing process, which is both transparent and methodical, of commitments and announcements made through our campaigns and events. Global Citizen uses “lives set to be affected” as our main indicator of impact for commitments made to ensure intended impact transforms into actual lives impacted as promised. Over 75% of the commitments we’ve secured are on track to complete within the committed timeline, and the majority of the remaining 25% are on course to complete at least 80% of target. We are actively campaigning to hold to account the relevant governments, corporations, and NGOs, and we need Global Citizens to continue to hold leaders to account and ensure commitments made are not forgotten. For more information on Global Citizen’s impact and to read our accountability reports, click here.

Questions about Global Citizen partners

How does Global Citizen work with corporate partners?

Global Citizen works with private sector partners to build the Global Citizen movement. Through a combination of direct funding and strategic support, our partners help increase our movement's reach, and drive impact and commitments across our campaign objectives.

The event is hosted in partnership with our Presenting and Major partner, The Motsepe Foundation.

Additional partners include major partners, House of Mandela, Johnson & Johnson, Coke, Cisco, Nedbank, Vodacom, Big Concerts, BMGF Goalkeepers, Eldridge Industries, and Associate Partner HP and Microsoft.

Will Global Citizen have a skill sharing program?

Yes, Global Citizen is committed to support building the skills of young South Africans and future generations as part of its ongoing efforts to achieve a world free from extreme poverty by 2030. For more information, please visit this page