What is Global Citizen?
How can we end extreme poverty?
How will my actions have impact?
What impact has Global Citizen had so far?
Who's behind Global Citizen?
For general inquiries about Global Citizen not already answered in the FAQ, please fill out this form here.
What is Global Citizen Rewards?
How does the new Rewards program work?
What does being in Silver mean?
What does being in Gold mean?
How can I get a Global Citizen Reward?
How do I find Rewards to enter?
I’m having trouble entering. What’s going on?
I entered a Rewards drawing but I don’t know if it went through. Help!
How will I know if I’ve won?
How are prize draw winners selected?
What if I don’t win?
How do I claim my tickets?
I’m having trouble claiming my reward. What should I do?
I claimed my tickets but haven’t heard anything else. What’s next?
I claimed my tickets but can’t redeem them on Ticketmaster. What do I do?
I got a winner notification email, but forgot to claim my tickets. What can I do?
I won tickets! How do I get to the show?
I won tickets! Where in the venue will they be?
What do I do on the day of the event?
Will I get to meet the artist backstage?
Can anyone attend?
Can I give my tickets to someone else? Or sell them?
What is Will Call?
Can I enter more than one drawing at a time?
What is an “Instant Win” reward?
What is a “Multiple Entry” reward?
Can I enter the drawing more than once?
Will I get my points back if I don’t win?
How do I find out when there are new Rewards available?
I can’t pick up my tickets anymore, can I change the name at Will Call?
What happens when I enter a Reward?
My company wants to partner with your Rewards program. How can we?
For questions about Global Citizen Rewards not already covered above, please fill out this form here.
I got an email saying I’m a Global Citizen Activist. What’s this about?
How do I find out what level I am?
How do I get to a higher level?
I have enough points to reach a new level, but you haven't credited me with the level’s points gift. What’s going on?
What are Quarterly Bonus Points?
How do you calculate quarterly bonus points?
When do you award quarterly bonus points?
My level says I get access to VIP events. How do I claim these?