How to Stay Safe at the Global Citizen Festival: Mandela 100
Everything you need to know — from what to do in the event of lightning to where to find lost items.
You took action, worked hard, and won tickets — and now the Global Citizen Festival: Mandela 100, presented and hosted by the Motsepe Foundation, is just around the corner.
Soon you’ll be making history and rocking out to Beyoncé and JAY-Z, Cassper Nyovest, D’Banj, Ed Sheeran, Eddie Vedder, Femi Kuti, Pharrell Williams & Chris Martin, Sho Madjozi, and more.
Here’s how to stay safe at the festival and make sure you’re ready for this jelly.
Bring a friend and stay together.
Make sure you come with a friend or family member and stick together. Establish a meeting point beforehand so you’ll know where to find each other in case you get separated.
If you do get separated, there will be a connection hub at the Nasrec Transport Hub to the south of the stadium over the bridge on Landbou Road for anyone outside the venue who needs to connect with people inside.
After the show, people searching for others will be ushered to the Connection hub where they can wait in a secure environment to connect with those responsible for taking them home.
The Lost & Found hub can be reached at 011 247 5300 for all incidents, queries, and emergencies on the day of the event as well as after the event.
Take notice of the exits.
Be sure to look out for the exits nearest to you so you know where to swiftly and calmly proceed in the case of an emergency. Your nearest exit may be behind you, so don’t forget to check.
Be prepared for weather.
We’ll do everything we can to keep the show going, but in the event of lightning we may have to take a break for your safety. If you are a Field Ticket Holder, please proceed calmly to the concourse and await further instructions.
Bottles will not be allowed into the stadium. Instead, bring cash and a debit/credit card to purchase water at the venue. It’s likely to be hot, so apply sunscreen and bring a hat.
Charge your phone and bring a battery pack or power bank if you have one.
Remember to fully charge your phone before the festival. It will be a long day filled with exciting performances and stage moments, so bring a battery pack or power bank if you have one so you’ll be able to snap pictures all day long and still communicate with your friends and family after the show.
Keep an eye on your belongings and an eye out for your friend. If you lose an item during the show, check the Lost & Found hub at Foyer U east of the stadium at Turnstile 15.
The Lost & Found hub can be reached at 011 247 5300 for all incidents, queries and emergencies on the day of the event as well as after the event.
Call for help.
Your safety comes first. If you are in a situation where you feel uncomfortable approach the nearest security personnel or Security Stewards or call 011 247 5300 for assistance.
In the case of an emergency, stay calm. The stadium will be fully staffed with trained security personnel and SAPS. There are will also be emergency services and safety stewards on-site.
If you are experiencing a medical or other emergency, please reach out to the nearest security and emergency personnel, staff, or organisers.
In all other situations, follow the instructions given by staff, organisers, and emergency personnel in an orderly fashion.
For questions or updates during the festival, be sure to check our social media channels.
The Global Citizen Festival: Mandela 100 is presented and hosted by The Motsepe Foundation, with major partners House of Mandela, Johnson & Johnson, Cisco, Nedbank, Vodacom, Coca Cola Africa, Big Concerts, BMGF Goalkeepers, Eldridge Industries, and associate partners HP and Microsoft.